At The Amora Nuts, we strive to ensure complete satisfaction with every purchase. Please review our policy regarding cancellations and refunds:
1. Order Cancellation
- Orders can be cancelled within 24 hours of placement, provided they have not been processed or shipped.
- To cancel, email us at hello@amoranuts.in with your order details.
- Once dispatched, cancellations cannot be processed.
2. Refund Eligibility
We offer refunds or replacements under the following conditions:
- Damaged/Defective Products: Notify us within 48 hours of delivery with images of the issue.
- Incorrect Items Received: Report within 24 hours of delivery.
- Quality Issues: Contact us if the product fails to meet quality standards (unopened packages only).
3. Non-Refundable Scenarios
- Change of mind or accidental orders.
- Products opened, used, or tampered with.
- Perishable items (unless defective).
4. Refund Process
- Return – All the products should return within 3-4 working days
- Refund – Approved refunds will be processed and credited within 5-7 working days to the original mode of payment.
- Replacements will be delivered within 3 business days of approval.
5. Return Shipping
- Customers bear return shipping costs unless the error is from our side.
- Products must be returned in original packaging.
6. Contact Us
For queries, email hello@amoranuts.in
Note:
- This policy is subject to change without prior notice. Terms comply with Indian consumer protection laws.
- The Amora Nuts is wholly owned trademark of Maha Dev Trading Co.